This guy was banging on the door of Payless on Long Island from 8:52 pm to 8:56 when I showed up. The sign says they are open until 9:00 pm. He had been at another Payless half an hour prior and was sent to this location. That location had called ahead letting them know they would be by to pick up the shoes. Well these employees closed early and ignored his knocking for several minutes after he had driven half an hour out of his way. After all the knocking while they were counting money, he yelled that he was the one they had called to hold the shoes for. One of the hispanic ladies finally opened the door and told him he could pick them up tomorrow. He basically used words to stick his foot in the door she was trying to still close. He forcefully said that he had the store call over to hold the shoes and then drove half an hour out of his way and didn't want to do it again. She finally
let them in at 8:57-8 pm. If a customer wants to buy something and lifetime customer value is unders

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