Tr was reading "first break all the rules" a book about management. One thing he cited was that both bad and the best salesmen said they disliked being told they were wrong by a customer. Avg salesmen were not affected by this. He went on to say that it may be because both bad and the best salesmen [salespeople.. Wierd... It feels wierd to change terms I am used to...Or it may be dating the information..] took these challenges personally as they wanted to make the sale [or I propose, to help the customer despite their possible arrogant ignorance], and the bad sales people couldn't handle the stress of the process. I could think motivation, belief of relevence, perception of benefit to consumer, how dependant on commission they are to pay expenses, peer sentiment, and other similar variables can play major parts in the success, stress, and conscious of these individuals. Blake, our
fisherman guide said he'd done everything before deciding on bartender and fish guide including selling...

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